keep track if your bloggers are blogging, take up the customer service questions submitted through the bot, deal with customers pixelface-to-pixelface. some of them i know keep an eye on event apps.
You don't need a bot. A bot is useful if the store is busy and there are multiple assistants covering timezones I mentioned bot cos I know aya has a a cute shibe-bot haha.
Everything you’re too busy to do really. Some stores split up the tasks where there’s a blogger manager and a CSR which leaves the creator to focus on creating and their deadlines. Some have store managers who they trust for EVERYTHING including full perm items should a redelivery is needed.