I just sent a short business email to a co-worker who used to be an English teacher. I ended it with a smiley face. I'm sure she cringed. Does anyone here use emojis in business communication?
I have a bad habit of saying, "Love you!" to the wrong people on the phone, or having auto-correct embarrass me with clients, but it's rare that I'll use a smiley>
I wonder if this is going to be a generational thing. Kids who grow up with text as a primary medium of communication may be more open to it when they become the management of tomorrow.
I'm lucky enough to have a work environment that supports informal communication internally and is very tolerant of personal expression. That's within our office and between each other.