them whether they have any of the older style of routers left in stock for when the one I'm using finally gives up (now that its indicator light no longer works) - which prompted the case manager to suggest sending me one out straight away to find out whether it works any better (while I figure out how to return the 2 new routers which aren't helping).
unfortunately lost all the daylight for wrapping up the outside tap against the danger of a frosty night/morning (because the TT bod was so late in even starting his phone call).