So true.

Some fucker left me on hold for 15 minutes then HUNG UP on me!!!

only goes when I know exactly what I want, but I refuse to buy stuff from them that may require service.

I refuse to buy anything from any of these stores unless I know what I'm getting before I walk in..most of the time, the people giving you

advice have no idea what they are talking about. They just want you to make the most explensive purchase

Unfortunately I have to purchase my laptop from them. They gave me store credit (after letting it sit in their repair shop for months).

my old laptop I mean. ugh, they keep giving me the run around. it's driving me nuts. never again getting a laptop from them.

agrees. their sales people do not have a clue to what they sell.

did you get your old laptop back?

personally I don't trust those geek squad guys at all...some people are knowledgeable and some are not