WHY

WHY DID YOU WAIT UNTIL YOU HAVE ME ON THE LINE TO EVEN LOOK FOR IT

my favorite is when the first thing out of their mouth is complaining about being on hold

there is a special place in heck. it's not worthy of hell. But in heck, man.

YES. THIS.

eloquencejones: I DONT UNDERSTAND

We get this and we also get "I'd like to report a fault on a line" "okay what's the number?" "oh, one second, give me a minute.."

UGGGGH yeah

or "I knew you were going to ask that'

...when your printer isn't working yes, I need to know which one. so yes I was going to ask that

YES. IF YOU KNEW WHY DIDN'T YOU HAVE IT READY

because they don't think

...I'm going to murder this doctor

and this call recording will be my only defense

AND I WILL GET OFF SCOTT FREE

OMG the nurse is worse

...I'm taking a walk after tihs

...and he called me 'sweetheart'

which I don't care 99% of the time

but it was clear it was 'oh you sweet idiot'