micahkalinakov
8 years ago
Do you think a customer is entitled to a refund if the product is not as advertised or does not specify a certain requirement? For example...
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micahkalinakov says
8 years ago
Yesterday I purchased a skin applier for a Catwa head. I demo'd the applier, and although I thought it looked a little odd in the lip area, I figured that was on purpose and bought it anyway, so that is my
micahkalinakov says
8 years ago
fault BUT I then purchased the Lipstick appliers that accompany the skin.
micahkalinakov says
8 years ago
The Lipstick appliers had no demo to try. I put them on after purchasing and they are completely outside the lines of lips, looks like the joker.
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micahkalinakov says
8 years ago
So I sent a NC to the creator, to ask if the skin and make up is for a specific head, instead of being for any head, and I did request a refund for the lipsticks, since there was no demo and no specification
micahkalinakov says
8 years ago
that the product only works on one head only.
micahkalinakov says
8 years ago
The creator said there is nothing he can do since it is only for the Catwa Gwen head, and not the Annie head as well.
micahkalinakov says
8 years ago
But there was nothing in the advertisements specifying that? Seems a bit wrong to me.
micahkalinakov says
8 years ago
I don't usually ask for refunds, but the total of all of the products was near 2k lindens, and essentially I would need to buy another 3.5K linden head to make it work.
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