Omg!!! File a case with LL
Was it directly off a CC or paypal? Also call your banks fraud department
Or credit card company, whichever it was
Depending on your CC, lots have fraud protection.
Call your cc company first, then LL. LL will disable your account due to fraud tho, so be prepared for that.
How much usd is 1.8m lindens?
Her credit card she have immediately flagged a transaction that high.
Have they been doing this awhile?
I know you can only 400 something a day.
And I think its 4000 or something a week?O.o
so you can take up to 20000 a month
So this has been going on for awhile then...
I would contact LL,your CC,Banks.
Also if it helps check your trancaction history and see if you can find any high numbers past from you.
it all happened last night
Thought it said 1.8 M in usd.
But I would say to start contacting anything involving your CC,Debit, all of that asap so they cancel everything and file fraud.
as others have said contact your credit card company first thing. Report FRAUD. Then change all your passwords. Mail, Second Life, Bank Account al of them. Then contact LL
I have contacted them all, but LLs doesn't open till 8 am CA time
You will be ok. The cc will see it as fraud.
oh god Paige, I am so sorry geezus.
I'm so upset I just don't even know what to do
if anyone is looking for me I'm on my alt Emma Trudeau
I just never imagine this happening, I'm so careful with my account and this is just devastating.
holy fucking shit.
i hope geneticallymodified, stamina-enhanced horny rats find that asshole who did this right nostril. and that you get this taken care of soon too
I can't offer any help, but I have replurked so that hopefully others can
thank you all so very much
file a ticket right now and then call them SL time 8am and give them the ticket number.
already done and there is a number you can call for 24 hour help
PaigeyPoo: I know its scary right now but LL will sort it all for you. It just takes a little while. I dont know you but i would like to give you a big hug.
everyone has been so amazing, just a good reminder of why I love my sl friends and family
that's what I said when I saw my account this morning
I have lots of SLers on my TL so replurked for you! Hugs!
yes and that is what is so amazing about our little world
replurked. same advice as above. im sorru you are going through this
everyone just be careful, don't click any random links and especially don't log in to anything thru a link
Paigey, I had to do the same thing. I had my accounts shut down due to chargebacks I didnt make. make sure your alt is on a different email, otherwise they will lock all your accounts
Also, any place you use the same password.. it's time to change that password. It's also possible that the email account you have listed on your account has been changed, or compromised, so check that too.
I only use that password for SL so it's all good.
I literally feel like I'm wander around a dark room, locked out of my account and no news from LLs.
woah
Have you called your bank/CC company to dispute the charges also?
yes I have that isn't the problem it's all my money and tier is gone from my account
yes they sold my US dollar I had sitting waiting to pay tier like 900 US and then they took almost 400k in lindens.
I know this is a long plurk but she said all is reported.
This is crazy.. i hope it all gets sorted soon fellow Canadian! hugssssss and offers timmies
Taisynn: it's all fixed, I'm back on line and I got my Lindens and US dollars back
PaigeyPoo: I don't know you but I saw this yesterday and replurked. I am SO SO relieved for your sake that everything is all settled now
skankbear: thank you so much, it was amazing how many people helped me out since this all started. Hugs to all!
Taisynn: Indeed it could, it was a crazy ride, but thankfully LLs fixed it. But I think you really have to stay on them, otherwise I've heard it can take up to 2 weeks to get your account back.
I think they fixed it faster so I would stop calling them lol.
I heard about your account being hacked, because Heavenly Villa sent out the nc to the Collage bloggers group, but I didn't know it was this bad, omg... I am so sorry!!
I replurked, hopefully
people will be aware this is a real possibility. Too many of them scoff at the idea of being vulnerable to hacking, but it really can happen...
Can't believe you got it all fixed and restored so quickly, that's really a miracle and I'm SOOOO glad for it!!!
Yeayyy!!! SOOOOOO Glad it got fixed up!! <3
OMG!
I'm glad LL was able to fix this!