today i was stuck at work an extra 30 minutes
but it wasn't bad
the new system is pretty easy to grap
most of the issues come from ACTUAL glitches and errors in it, since it's so new
It changes the call flow I'm used to, so I dislike aspects of that. I'm not sure if my reasons are legitimate or if I just dislike change.
Previously we could see all promos available on a sailing, like resident or senior or military rates. and so we could ask the caller their age or residency or if they're military to see if they qualify
But now we have to get that info BEFORE we can see what's available, and it ONLY shows what the guests qualify for
Right now b/c the system is new and glitchy, it sometimes just randomly doesn't show... the rates....... but that's something that'll get fixed.
Having all the qualifiers and info into the system before booking means transitioning from pricing to booking is much smoother BUT
what I dislike is that now it's more difficult to price out multiple things for multiple set ups with one caller
They've also made it so I can't click category > click to the price page OR cabin availability page
Now I have to manually go to the category box and type it in. Twice. And then go to those screens. WHICH doesn't sound like a big deal but it's a hassle
I just feel like even tho they added all this cool stuff they made it really difficult to ACTUALLY NAVIGATE
and like important info like the breakdown of pricing and promos - it's great that we can see that now??
but it's less great that you have to gO TO THIS ONE. SPECIFIC SPOT. that's unrelated to the area for what you're asking about
and right click in this ONE SPOT ONLY THIS ONE SPOT WORKS
they took out a lot of functional pieces of the system that I used a lot.
I'm sure we'll all adapt and soon I'll be back to zipping around our systems again hehe
anyway today on the walk home a girl i wound up being at the same pace with introduced herself as my soul sister
She stopped me asking if we've met before, but I don't remember. But I'm awful at remembering people anyway so that doesn't mean no
But we didn't go to the same school
Anyway, we were both born on the same day around the same time so we exchanged phone numbers