I was working the Special Orders office at Borders and the Not quite english speaking sorter (he was amazing) Knocked on the door until we came out and was crying and waving his hands... we listened on NPR

When the second plane hit the entire staff was standing in the sort room staring at a cheap boombox and crying - it was...very quiet. We couldn't get people to leave so we could go home - most of us had to walk

miles to get to our houses the trains and buses didn't run.