Truth℠
is
a big fan of LaVie skins...I've featured her products in my look of the day...I IM'd her about blogging..Too rude to even say, "No thanks."
Pomj is far from rude -
Perhaps she is afk, or working.
MOODSL: Ehm, i remember her not being very nice in a groupconvo 
I think she is all about business - and perhaps not the most "nicest" when it comes to CS -
Truth℠
says
A simple . . .No thanks or I am busy. . .but it has been a few days and no response. . .I will not feature her skins in any photos any more
Maybe she did not get the IM?
Perhaps drop her a notecard?
I know she has been working on a new male skin..
Truth℠
says
she was online when I am IM'd her
And no, I am not making excuses, but SL is not always the best for getting communications to and fro
Truth℠
says
but whatever. . there are dozens of great skins. . .I will spend my Ls elsewhere
ya, ignoring ims is not the 'nicest' thing to do
if I crash - it looks like I am ignoring IM's.. but that is the last thing I would ever do.. my customers are #1 to me
I haven't dealt with her personally .. was she in busy mode at the time of the IMs sometimes those seem to get lost in the mail.
Ruby
says
her proflie clearly states that all inquiries should be sent to Aragorn Runo
Ruby
says
I don't like ignoring people and I don't tend to, but I'm not as big as LaVie, and if what I say in my profile is ignored,
Ruby
says
I may ignore the person as well
Ruby
says
actually, I do ignore blogger requests... because I dedicated a whole pick explaining my policy
Ruby
says
sooo
I am a space cadet and sometimes don't notice IMs when online. And I never get ones when I'm offline because I'm capped every day...
Truth℠
says
I guess she is big enough to lose a skin whore like me . . .
well if you feel butthurt, then that is on you - if you did not take the time to follow the directions in her profile
Just because someone is online doesn't mean they are at their desk. My partner & I leave ourselves at our home in world in bed when we sleep
Side if you I haven't seen before truth.. feel like we are being totally ignored here lol
Truth℠
says
butthurt. . . LOL
I personally cant stand when someone has in their profiles that we need to contact someone else if we have a problem. As a content creator
Truth℠
says
just trying to boost my rating on eAve...I thought the idea of SM was to shout out mindlessly whenever you feel wronged in the CS dept. . .
that has been doing this since 2004.. I would never and have never ignored anyones IM
if my customer has a problem, I would expect them to come to me and only me. ...but thats JMO
Truth℠
says
I am not "butthurt" but I will find a skin producer that is responsive to spend my Ls with and to photograph. . .My LaVie LOD picks
Truth℠
says
have received well over 1,000 views...She is free to ignore me, I am free to shop elsewhere..And I will
Truth℠
says
I delt with a bitch from Henmations support and she would not resolve my issue and the owner never contacted me. She used the LL no IM
Truth℠
says
to keep me from even sharing her rude IMs with her supposed boss...I still have not heard from that sorry (excuse my language) fuck
Truth℠
says
You spend a ton of Ls on a product and the proprietor hides behind LLs merchant policy. . .
The question is... did you read what we said... I know for a fact that sometimes IMs in busy mode do not always get through!
Ruby
says
Yes, it's entirely possible that she didn't see it, but additionally, how someone chooses to run their store is their business
Ruby
says
I just hired a store manager because I personally don't have the best personality to deal with certain kinds of customrs
Ruby
says
it's in my and my customers best interest to talk to someone else
Ruby
says
because I don't have the patience for a lot of things... in RL, owners of stores have managers
Ruby
says
and customer service reps
Ruby
says
we have no idea what this person's life is like, how busy she may be all around, or how adept she is as social interactions
Ruby
says
I think it's awfully extreme to go on a boycott of a store just because you didn't get a reply to a blog request
Ruby
says
I'm sorry, but that's what profiles are for, to give information. It's an incredibly useful tool when running a business
so this is my thing if your gonna blog something i seriously dont understand why people feel the need to harrass the designers when
i blog i buy the products with my own money i rarely get this from designers for free and normally its
after i have told them i already did blog on them if you really like what someone is doing you wont wait to get something for free
from them in my opinion
Truth℠
says
she wasn't on busy. . .I read what you had to say Ruby. . .And this is my first "flame."
Ruby
says
I don't think you should get in the habit of "flaming" stores...
Truth℠
says
I am not in the habit. . .I usually don't say anything at all. . .probably won't again. . .I was spurred by the whole eAve thing
Truth℠
says
I will quietly spend my Ls elsewhere
Ruby
says
well that's your choice, just seems pretty harsh to me really. But, your opinion, your money. *shrugs*
Truth℠
says
I am sure her business is brisk enough she won't miss L$10,000-20,000 in skin sales. . .
Ruby
says
if you were willing to spend all that money on her skins, then why were you asking for review copies?
Ruby
says
and I'm sorry, but I still think you're out of line... I don't see why your request would be treated differently than anyone else's
Ruby
says
I never ignore a customer who needs help
Ruby
says
I would prefer they go to the contact listed in my profile first, because I'm often afk, and I also am a very impatient person
Ruby
says
so I really have to work hard to maintain a bubbly positive happy persona
Ruby
says
but I do, and I won't ignore an issue from a customer
Ruby
says
or a compliment
Ruby
says
but if a compliment is followed up by "can I have..."
Ruby
says
I'm sorry, but they go ignored. My profile clearly outlines my blogger policy.
Truth℠
says
yikes. . .
i followed it lol
Ruby
says
HarlowHeslop: you make perfect sense, and I agree store owners should always be helpful with customers
Ruby
says
in fact, your plurk the other day had me double checking my profile lol
Ruby
says
because I don't wanna sound unapproachable, but I just want things to be done efficiently
Ruby
says
which is why I hired someone to help me out for the moments when things do get a little hectic
Ruby
says
it's not that I don't care about customers... God I value my customers so much
Ruby
says
I just need some help sometimes and it's easier for them to get help if they read my profile first
Truth℠
says
she made a point when you join the group about the being eligible for skis for blogging. I have paid full price for my skins in the past.
Ruby
says
EXACTLY
Ruby
says
which means that customers should understand that we list people in our profiles to help them for a reason
Ruby
says
and that no one gets special treatment
Truth℠
says
my inquiry was based upon her point. . . Anyway. . . I will shop else where and endorse other products. . . it is a win, win
Ruby
says
and she also has a contact person listed in her profile to deal with those kinds of questions... so
Ruby
says
I'm still failing to understand why you feel as though you are the exception to the rule
just ely
says
several people suggested contacting the correct person, or even her again but you ignore those comments.
just ely
says
Why are you so reluctant to give her a second chance? Wouldn't you want that courtesy if it were you?
Truth℠
says
I am not an exception. I agree she is too big/successful to say, "Hi, thanks for the compliment on my skins . . " the blogger question
Ruby
says
I don't think it's about being "too big"... since you don't have a store, you probably also don't understand that saying
Ruby
says
"thank you but no thanks" to a customer can turn into an hour long thing where the customer wants to be your BFF
Ruby
says
which is lovely, and flattering... but you can't be everyone's BFF
Ruby
says
also
Ruby
says
many people get rude and belligerent when they are told no
Ruby
says
and then it turns into a battle or an argument and can ruin your day
Ruby
says
which is why I'm sure she hired someone to take those questions
Ruby
says
which you seem to think you are above doing
Truth℠
says
was after I joined her group. . . I am not interested any more. . .I guess when you get so big . .
just ely
says
again... you are ignoring the "why don't you contact the right person" or "why don't you try again maybe she missed it" comment. I am
Ruby
says
lol... you're trying to make this about her ego, but I'm sorry Truth, the only ego I see here, is yours.
just ely
says
beginning to think you want the drama more than the skins.
Truth℠
says
I am not ignoring it . . .I am done doing business with LaVie . . so no need to blog, etc.
just ely
says
right but you are choosing to flame someone after ONE attempt to contact them? I miss IMs ALL the time, get a grip.
Truth℠
says
I will suffer silently hereafter. . .
Ruby
says
lolololol @ suffer
Truth℠
says
this is my timeline, MissTress. . .I was talking to my friends about something that irked me. . .feel free to drop me as a friend
Truth℠
says
LOL
okay, it's been pointed out, repeatedly to contact her again, as you did not follow protocol as lined out in her profile.
Sorry.. butthurt is what you are - expectant, and this .. this behavior is exactly why creators might seem "short"
your expectations are ridiculous - you are expecting her to JUMP to answer, when you are not even sure she received it - drama at it's best
Truth℠
says
thanks for sharing Jori. . .I get your opinion loud and clear.
I know for a fact it's been pointed out to you - eAve or whatever, you're way out of line.
Truth this will be the last time I say this because I've already said twice...
I know from personal experience from when I was the designer.. when in busy mode sometimes you simply do not get the messages...
Sometimes you have to try again.
Wow, this makes me want to stop shopping at Truth! 
I won't 'cause your hair is just too good but I feel like you're not
I won't 'cause your hair is just too good but I feel like you're not
giving this skin creator a fair chance, nor do you seem to be very friendly towards the suggestions others have give you.
As a pretty famous content creator, I'm surprised you wouldn't try being more patient with her.
Different truth I once accidentally IM'd the wrong one lol 
LMAO well, I feel stupid now, hahaha. Well, my points are still relevant, I think.
Ruby
says
they are! but don't take it out on poor Truth hair! lol
Thank you for pointing it out to me though. I'm still laughing in real life. Haha!
Truth℠
says
Nope. . .I am not Truth Hawk. . .I'm just a little person. . .even smaller after this thread. . .LOL
Truth℠
says
a review of my plurks will show I'm not into drama. . .I did not intend this to become drama. . .I am sorry it did. I was very disappointed
*smacks Truth with a giant inflatable hammer until he reads her comments*
Truth℠
says
I will not be quick to vent my disappointment here. . .As I suggested early in this thread, I will vote with my Ls. . .
Truth℠
says
I have been solidly put in my place (repeatedly) . . .
Truth℠
says
I read your comments, Rose! I did. And, thank you. 
So even though this may not even been her fault... since there was a chance she didn't ever receive the message.
Your going to give her up ... is that correct?
Ruby
says
and yet you refuse to concede that perhaps you jumped to a defensive decision, and still maintain against all logic that LaVie doesn't
Ruby
says
deserve your business... several people "put you in your place" and yet you refuse to let go of your ego
Truth℠
says
LOL. . .I am a former VP in corp. America. . . trying to lose that "inner executive". . not there yet!
Truth℠
says
I am going to let this matter go. . .I have learned my plurk lesson.
and may i add he banned at least one person from his timeline for politely pointing out the error in his logic
I see ... well then... good luck to you in the future
Truth℠
says
Sook. . .for her name calling. . .
Truth℠
says
others here have flamed me. . .
Truth℠
says
she was 1) not in busy mode; and, 2) she typed after I said "Hi." To me that means her SL client received the message. . .
Ruby
says
it doesn't change the fact that she specifically has a customer service rep to answer questions!!!
Ruby
says
you are not special! you are not above the rule... you are a perfect stranger
Truth℠
says
my take away from this is that she is too busy to interact with her customers.
Ruby
says
and just because she was typing doesn't mean she didn't have a billion things to deal with at that moment...
Truth℠
says
I understand that Ruby! Really, I do!
Ruby
says
it also doesn't mean that she didn't start to type and then get distracted and forget
Ruby
says
or crashed
Ruby
says
you know I'm on SL from my job as a nanny when the baby sleeps... if a customer IMs me and that baby wakes up... sorry customer
Truth℠
says
It is a take away. I will consider that in the future. I normally NC when I have issues and 99% of the time I have been treated well.
Ruby
says
you're gonna have to wait
Truth℠
says
I get it. . .again. . .not looking for drama. . .I also will not fire off a plurk when I'm generally dissatified
Truth℠
says
I am new to plurk and to a lesser extent, twitter (I rarely use the latter). . .I see people bitching all of the time. . .
Truth℠
says
I did not wish to create this shit storm. . .I have learned my lesson!
Ruby
says
yeah we might bitch, but if every single person in a plurk tells us we're being unreasonable... we might reconsider
Ruby
says
and... generally... we don't name and shame designers trying to bring them down
Truth℠
says
I can see that now, Ruby. I guess the "I am a big fan of LaVie skins" was harsh.
Ruby
says
ok no you can't act like you complimented them lol
Truth℠
says
I am still a big fan. . .I have 30+ skins in my inventory and hers are my favorites..I will be sure to be more narrow in my critique next go
Ruby
says
ok no, you can critique all you want... constructive criticism about the skins wouldn't have gotten you into this
Ruby
says
calling her rude because she didn't give you special attention is what you did
Ruby
says
which I'm still baffled by why you think you would be some kind of exception to her rule
Ruby
says
I think this is the most troubling thing for me honestly
Truth℠
says
No! That is what was pointed out to me. . .that IMing somebody and expecting a reply is _special attention_
Ruby
says
yes, when EVERYONE ELSE is directed to speak to her CSR!
Ruby
says
if you walk into The Gap, do you demand to speak to the store manager to help you pick out a shirt?
Ruby
says
or the regional manager?
Ruby
says
or the board of directors?
Truth℠
says
again! I didn't think I had an issue. . .I always NC or IM when I have a problem and I've almost always received help
Ruby
says
your whole plurk reeks of "DO YOU KNOW WHO I AM???" and frankly no... she has no idea who you are
Ruby
says
so she will likely treat you like the other 100 people who IM her all day long
Truth℠
says
LOL. . . Again. . I have been put in my place. . .I get it. . .
sprays this plurk with Tutifruti. . .I just woke up. . .I am unaccustomed to being ignored. . .yes. . guilty as charged!
Ruby
says
well maybe you're like "a big deal" or something in RL lol... but uh, in SL, you're just a guy IMing a stranger
I got it Ruby! I really, really did.
this was really my first reaching out to a creator in SL and being ignored. . .Maybe my response reeked of classim--could be.
I realize now that I received the same treatment as everybody else.
Backhanded insults aren't making you look any better.
It was no back handed insult
Yikes
You just implied that she must treat everyone that way.
Ruby
says
She doesn't treat anyone any way lol... omg... you keep saying you "get it" but you don't
Ruby
says
why is it so hard for you to understand the concept of a CSR?
Disappointed in you *sigh* off I go.
Ruby
says
do you have any idea how many IMs a store the size of LaVie gets in a day?
Ruby
says
if you had a store, are you honestly going to tell me that you would respond to every IM, no matter how many? no matter what they say?
Ruby
says
because I call bullshit
you're way over reacting, Ruby. I get the CSR point. Truly.
Ruby
says
then why do you continue to snark as though you were somehow mistreated?
you're projecting that. . .
Ruby
says
pretty sure I'm not since Rose sensed the same thing
I have conceded the point...maybe not eloquently, but I have...
Ruby
says
ok... well I'm muting this plurk... my brain hurts... so... yeah... carry on everyone else lol
I'm quite done too, Ruby!