smeranda is
16 years ago
in MMP9: CRM Patterns, Puzzles & Prose: Bridging the Gap for Internal Audiences #heweb08
latest #19
smeranda says
16 years ago
Rehash of Gettysburg redesign
smeranda says
16 years ago
Skinning of data from PeopleSoft SIS in custom portal.
smeranda says
16 years ago
Cradle to grave goal of integration.
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smeranda says
16 years ago
Let's ask internal audience what they want and then build into myGettysburg.
smeranda says
16 years ago
CRM initiative failed, going to explain why
smeranda says
16 years ago
talked to faculty, staff, students, administrators
smeranda says
16 years ago
basic usability was missing
smeranda says
16 years ago
"help us find information"
smeranda says
16 years ago
department websites were not as professional as whole site.
smeranda says
16 years ago
Gettysburg tried to run before learning to walk.
smeranda says
16 years ago
Current students frustrated that the admissions were polished and well-designed, but then fell apart once on campus. Sound familiar?
smeranda says
16 years ago
Students wanted their own content, not the content pushed down from the college.
smeranda says
16 years ago
students don't care how the back-end works, they just want the content
smeranda says
16 years ago
courses, catalog and registration are in different parts. Students have conflicts with all these steps. Sound familiar?
smeranda says
16 years ago
CNAV for transcript, Oracle for grades and a website to look for courses or requirements.
smeranda says
16 years ago
Students asking for one place that has all this information.
smeranda says
16 years ago
Degree Audit in Peoplesoft. Good to hear, perhaps UNL can get rid of DARS.
smeranda says
16 years ago
News has a low priority for students.
smeranda says
16 years ago
CRM becoming the ERP, more database than functionality
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