The dell had a nicely toasted hard-drive. 10 minutes with Dell chat support, a new HD on the way, I'm a freaking hero. GEEK POWER!
stephermay
says
you're the man.
stephermay
says
and now you can make them pay you. First time's always free, right?
dezrah
says
Of course I'll install a trojan remote access program and crash it from home in a month or two. It's tech support best practice. 
