For context, I work CS for an education/entertainment company. Spam emails/contacts are a constant because people love adding random emails to malicious email lists

This AI company we contracted with is supposed to help deflect easy contacts with us (i.e. basic questions about the service, knowledge on how to purchase, etc.) and help agent productivity with our more complicated cases that an AI can't answer

The AI is confusing customers more and making shit up, isn't it.

HAHA I had to disappear because of therapy, but actually not that so far!

No, the problem is the AI has been flagging spam contacts as legitimate and serving it to our agents to work

and then also adding random topics to conversations which fucks up our data reporting around said topics

It has made my life SO difficult because now I find myself having to dig through our inboxes to find these errors and fix them so that our agents can actually spend time on the people we need them to help. you know. our customer base??? not SEObabe6969 who wants to purchase a fucking guest post with us for google. or something.

OR. SENDING THE CLASSIC "nigerian prince" email scan to our agents. like they are a real customer.

yes hello totally legitimate nigerian prince, would you like to purchase a subscription with us?

saw a spam email today that was like CLICK THIS LINK TO RESET YOUR FACEBOOK PASSWORD OR ELSE WE'LL BLOW UP YOUR WHOLE MARKETING PAGE and the AI had labeled this as "partnership/affiliate request". Like.

Buddy.

Pal.

No.

This AI is the worst coworker in the world and I cannot even be mean to it like I could to a real human being because I can't report it to its manager and have it learn a lesson because it is a bot. AND it doesn't physically exist so I can't menace it by hiding rocks in its office chair (real thing I have done to a manager before because he pissed me off).

me gripping ai in my grubby little fists

im a hater

I AM SUCH A BIG HATER OH MY GOD

the only thing it's good for is writing cover letters for jobs but even then another ai tells on it w/ the company WHAT GOOD ARE U

EXACTLY!!! EXACTLY!!

me, begging my boss make ai do shitty meeting minutes
My boss it should do chemistry

ME WELL, NO.

anyway, it's all around awful

One of my coworkers the other day was like "I love using ChatGPT to write birthday cards " and I was like do you. have no soul. what is WRONG WITH YOU.

im a hater. burn it

why even write a card at this point JFDOPSJGPO

RIGHT!?

LIKE. STUPID MEETING NOTES, LITTLE SUMMARIES, ALL OF THAT I GET. BUT YOU'RE TELLING ME. THAT FOR A COWORKER YOU LIKE. AND SUPPOSEDLY CARE ABOUT. YOU CAN'T RIGHT ONE OR TWO NICE THINGS. FOR A BIRTHDAY????

that would tilt me I DONT EVEN WANT CARDS

but if someone gave me a card signed by created by chaptgpt i think i would just commit a crime

can't write two sentences but you can make a machine boil three gallons of water to say "howdy! wow, sounds like you need to write a card for someone. here goes: happy birthday!"

fjAPOWFJPAJFWAOF

truly its that, oh my god

ai could be useful for so much meaningless dumb shit but im also in the camp of, if it's that stupid it's probably not that useful

and just get rid of it JGDOPSJG

I like my coworkers but oh my god when one of them said this I was like ": ) i don't think you deserve hands right now"

ME @ MEETING MINUTES

JOPAJWFPOA

HAHAHAHA BIG MOOD

make it do shit i hate. not birthday cards. not hiring.

i want ai to clean my cabinets

exactly. if I must bear the burden to fucking work THE LEAST IT CAN DO is effectively filter out bad emails. so I can focus on the bad emails that actually require a human to look at

CORRECT

ik will still be a hater but ill have to admit its useful and that's fine too

but it doesn't even do the shitty jobs it's supposed to correctly. we aren't there.

let's stop incorporating it into every part of lives until it is there JDOPSJOPG

I am known at my company, or at least in my department, as a professional AI hater. It has been very hard to be openly hostile about it because everyone is soooo determined to make it work when it is so obviously NOT WORKING.

i kill it

but like. 90% of my predictions have come true. "the ai is going to lie about what our product offers." "what? no it won't!" ai: : ) I love guzzling water and telling lies!

JFOPDSJFPODSFJ

me too AI

HIRE ME

i can tell lies for u, it's fun and easy. ill do it all day. ur product will help them go to the moon. bam

"the ai is going to say that we're one company when we very much aren't that." "come on Vanessa, it's smarter than that!" ai: would you like to purchase. a pot. or perhaps a pan from us. we can repair it too if you like. : ) don't worry about us being a subscription service for fucking videos. we'll repair your pot.

RIGHT LIKE. DO YOU NEED SOMEONE TO TELL LIES? I can tell lies AND they'll be funnier than whatever the fuck the AI will come up with

CORRECT

oh its so funny

go off companies but like, stop actually.for a few more years.

but like, in reality the only reason ppl are so wild and riled up to incorporate this stuff is bc it means ppl don't have tobe hired to do it. so it's just gonna be more. everywhere.

Mmhm, exactly. Meanwhile I am watching this thing try to do a CS job and am like "this thing can barely string two sentences together. I caught it the other day lying about not having my information."

It's so fucking bleak, man. These companies want to jump on the AI hype train soooo bad and have no idea the very real consequences giving this statistical lying machine the keys to the car can have on them

I hosted an "AI safety" part of the training for this damn thing that we have implemented and I pulled real world examples of ways AI has literally cost companies money, time, and resources to fix the bullshit they said, and my department head was like "omg. I didn't know it could do that..."

WHEEZES

like. IF YOU DIDN'T. RESEARCH THAT. AND HOW IT COULD CAUSE PROBLEMS. WHY. DID YOU SIGN. A CONTRACT. FORCING US TO DEAL WITH THIS DAMN THING

ohhhh consequences thy name is

that should be interesting I HOPE IT DOESNT EFFECT YOU

it will unfortunately :') my life has become that of Cassandra of Troy

also ngl outside of all that, it's really fucking funny because the company that made this AI has said they will fix these issues when we report them and has said it has. and then I Immediately find a conversation in our queue that shows no, it wasn't fixed, thanks.

LMAO JOFDSF

they have ai fielding those questions

HAHSLODIUHGLSODH

my god this whole time I was talking with their product manager.... it was the ai product manager. of course.

can't be bothered to attend his own damn meetings

god

i love it. peak comedy to me. let's go

honestly big mood

me watching our agency try to incorporate AI into important tasks, giving training sessions to Gary who can't open PDFs

yeah this is gonna go well let's fuckinggooooooo

KSKFJ A JDJDHSJZBC

different set ups but the outcome is the same: blatant incompetence

actually another AI hate thought: my manager tried to use ChatGPT to quickly make an article out of a detailed document I wrote on spam recognition and examples. and it dumbed it down into like a few hundred words less where it stripped all the nuance and formatted it so bad I ended up just having to redo the damn thing for our internal articles Anyway

JFOAJWPOJAFJWAPOF

AHHHHHH

WHEEZES

I don't think there has been anything that AI has done for me that I couldn't have done better myself LOL

God, yeah. I see the things people use chatgpt for and I'm just looking baffled at it like 'am... am I elitist?? Is this that elitist intellectual thing the conservatives always talk about, that I think writing an email is stupidly easy and it's nuts that anyone would want to use an AI for it????'

YEAH. Y E A H

y'all I would like to use my brain for fun stuff but I still would like the boring stuff I have to do be done well????

WHY IS THIS AI SPEAKING GERMAN. WHY IS IT SPEAKING GERMAN???? WHY ARE YOU DOING THIS. HELLO?????????????

STOP. SPEAKING. GERMAN!!!!

FFH FGUGFUGJ HI UGU

WHEEZES

this is me to the AI right now

I think this is going to be my catch all AI plurk as this thing personally ruins my life

THE AI. IS NOW RANDOMLY CLOSING. AND OPENING CONVERSATIONS. WITH CUSTOMERS

WE HAVE OVER 5000 CONVERSATIONS IN OUR INBOXES. I AM DYING

me, as our entire CS team is crushed under the rock I told us all was coming: i fuckigb.... told yuo....... dies

You are as Laocoon before the snakes: right, and suffering undeservedly so for it. u-u

hold on gotta look something up

ok yeah this is funny

...Also someone made a song about it recently so that specific mythical reference has been on my mind a lot, sorry.i'm sorry trojans - original song

I am going to put this AI down like a dog STOP. CAUSING. PROBLEMS!!!!