junebug57 says
16 years ago
I went with my son to AT&T to set up DSL internet service for his apartment. They took one solid hour to get this accomplished.
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junebug57 says
16 years ago
we also had to put up a $100 deposit which later we found to be incorrect.
junebug57 says
16 years ago
the order had the wrong address to send the modem to, so I had to call the next day to try to fix that.
junebug57 says
16 years ago
they told me there was no way to fix it, I would have to cancel the order and start over.
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junebug57 says
16 years ago
which delayed the installation another five days. without internet.
junebug57 says
16 years ago
it was so confusing.
junebug57 says
16 years ago
and to think they have computers and can't even correct an address on an order that is not to be performed until next week!
junebug57 says
16 years ago
another hour on the phone too.
junebug57 says
16 years ago
I needed to get that rant out. Sorry.
Debbiemomof2 says
16 years ago
Oh man. Ranr away. That sounds VERY frustrating! Grr.
junebug57 says
16 years ago
I thought the purpose of computers was to allow you to instantly correct things.
KilaWI says
16 years ago
Good grief! I hope it serves him well after all that!
Maljam says
16 years ago
Blimey, that's terrible service! :-( Glad he's got it on at last tho :-)
junebug57 says
16 years ago
well it's not going to be turned on until Aug. 29th!
junebug57 says
16 years ago
isn't that the pitts?
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