Thanks jmlien, but I tried that and it keeps telling me theres an error. Its the right format and the right size.

I thought you just had a square, jet black head with a white cartoony eyes and mouth

if you tried doing it at work before, try again at home. That's what I had to do.

might depend on your browser as well. Are you on a Mac? My mac at home is persnickety. Keep us posted.

that is .. persnickety about uploading images.