I was wrong. I'm now on hold to silence

at least when it's music you can zone it out. when it's silence you never know if you've been disconected. But what's worst is when people

talk to you, LOL

once talked to one person, then went on hold to talk to another, but person #1 decided to have a lovely conversation aobut..THE WEATHER

while I was waiting *facepalm*

Haha! I ended up getting disconnected then had to ring 4 departments to get an answer but it was better than 40 mins on hold again