Help. Is it possible to pay for an item twice through Etsy?
latest #7
I didn't think so either but it def looks on my paypal as if she has paid twice....
I'd say wait a couple of days to see if it's a glitch that will right itself overnight. Usually banking changes happen at midnight.
If it's still there, I guess you'll have to issue a refund ... unless she want two of something!
Yeah, have convo'ed her twice now, I worry bout things like that you know.....
did you send her a revised invoice? if you did that, she could have paid that way. then gone back to her etsy and paid again
if a revised invoice is sent, you have to manually check off the "payment received" button
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